We publish a Canada-focused guide to OzzyBet Casino, and we welcome corrections, source questions and anything you think we got wrong. Send a note to [email protected] and a member of the desk will reply within 2-3 business days, Monday to Friday, Eastern Time.
Factual corrections to a page, ideally with a link or a screenshot
Questions about where a figure came from
Requests to update something that has changed since we last checked
Feedback on how a section reads for players in your province
What Sits Outside Our Remit
We cannot look up your account, chase a pending withdrawal, check a bonus balance or reset a password. Those requests belong with the operator's own support team, reached through the cashier or the account area. If your issue concerns a payment still in progress, note the method and the reference the operator gave you before you write to them.
Ways to send questions and enquiries
02
Before You Write to Us
Check the page you are reading, since many answers already sit in the text.
Note the province you are in, as rules differ across the country.
Include the exact wording you are questioning.
Your question
Where it goes
A figure on our pages
The desk by email
Account access or login
The operator
Deposit or withdrawal status
The operator
Bonus terms and wagering
The operator
Simple contact desk scene in flat isometric style
03
Where Account Problems Belong
The operator runs the accounts, so it holds the records we do not. Our team has not opened an account, deposited or withdrawn, which means we cannot verify a balance or a pending payout for you. Read our How we review page for the limits we work within, and see Responsible gambling if play has stopped feeling controlled. Ontario residents can also compare the provincially regulated route described on our Licensing page.
If you are still deciding whether to sign up, the Bonus page sets out the welcome offer on this site and the terms the operator attaches to it. Our About page explains who writes here, and the Privacy page covers how we handle your email.
